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Delivery Notes:
COD Policy:
This is offered only on request, subject to the following policy:
1. COD courier charge is ₹30 to 70 higher than prepaid and is not budgeted by us in published prices. Therefore, actual courier charge will be billed regardless of fixed delivery charge or free delivery offered in billing.
2. Customer is required to pay 10% of the total bill including COD Courier Charge or minimum Rs. 100 (Whichever is higher) as advance through online method to our account that's notified through WhatsApp after billing.
3. When you pay that advance, we book your article as COD for the rest of the billed amount.
4. No COD offered for product value amounts totalling to less than ₹1,000 or if it's local delivery by our vehicle.
5. Important to remember that no COD parcel is given to the customer before payment is made to the courier. So, you don't get to see your order inside the package until you pay. It may be better to trust the shop after checking out our customer reviews at https://maps.app.goo.gl/MeMmWd4QXfEAeizp7 and make prepayment to avoid COD Courier charges. Latest review at https://goo.gl/maps/udEonNH1kFZvECPT7
6. Furthermore, this is an animal welfare shop belonging to a retired engineer, who is also the founder of a very large NGO hospital for animals. To know our credentials and why we sell cheap, why we started this shop, you may look at https://pawsrescue.in/about-us/
7. Do not order to any online shop unless you trust. To trust us and to take advantage of our low prices, you must get to know all published details of the shop.
If you agree to the conditions above, then please send us your pincode by whatsapp for recalculation of courier charge. We do have it in your order, but it will take long to scroll through and find your order.
Free Deliveries: Only if declared at the website through the ordering page if there is any such ongoing scheme.
Local Deliveries up to 60 km radius of shop by RKD vehicle/ bike within 4 days of payment: Applicable for all items as per delivery charge quoted in online bill EXCEPT for refrigerated medicines and Cat Litter Sand, within Kolkata and surrounding districts.
Local Deliveries of above-mentioned EXCEPTIONAL items up to 45 km driving distance from shop by RKD bike within 4 days, up to 40 kg weight and minimum order value of Rs. 3,000:
Courier Delivery: Scheduled transit time from the date of pickup by ShipRocket courier partners.
Charge for urgent delivery by bike on same day (If demanded through Additional Instruction during ordering):